General Shelter Questions


Is the Linda McNatt Animal Care & Adoption Center a “no kill” shelter?

The Linda McNatt Animal Care & Adoption Center is funded primarily by taxpayer dollars. As all municipal shelters, it falls under “public safety” as a functional Animal Services Dept. As a result, the shelter is required to accept any animal, regardless of its condition, temperament or “adoptability.” This applies to dogs, cats, rabbits, ferrets, pigs, chickens, ducks, etc. Every single animal counts in their outcome statistics. For these animals, this is the “court of last resort” as no other shelters/rescue groups accepted them at this point.

“No kill” shelters usually have the ability to determine which animals they will accept, based upon their own standards of “adoptability.” They can also turn away animals when they are full or when their funds are low. Frequently, these are pets that may be breed-specific, injured, elderly, not socialized (i.e. wild/feral/aggressive), seriously ill, seriously abused, etc. At that point, what is the ultimate result for the rejected animal? Where does it go? The goal of the Linda McNatt Animal Care & Adoption Center is to save 100% of adoptable pets. For the past two years, not a single adoptable pet (including dogs, cats, ferrets, rabbits, pigs, etc) has been euthanized. The shelter’s total “live exit rate” for 2011 was about 80%. Unfortunately, this municipal shelter will always receive animals that cannot be saved; but will always treat every animal with compassion, kindness and humane consideration.

I'm interested in adopting an animal. Can I see what animals are available for adoption?

Yes! Please visit the City of Denton Animal Services’ Petfinder listings. If you have questions about any of the animals, please contact the shelter at 940-349-7594.

I lost my pet! What should I do?

Please contact the Linda McNatt Animal Care & Adoption Center directly at 940-349-7594 to determine if your pet has been received at the shelter. If your pet is at the shelter, visit How to Recover Your Pet for information on reclaiming it. You may want to distribute flyers in your neighborhood, place a photo on the City of Denton Animal Shelter Facebook page and our Facebook page, consult your local newspaper and place a free newspaper ad. You may want to contact local rescue groups as well.

How do I surrender an animal? How do I report stray cats or dogs?

Please contact the shelter directly at 940-349-7594 or animal.services@cityofdenton.com during business hours. If it is an emergency (hit by a car, etc.), please call 911.

Can I volunteer at the shelter?

All volunteers must attend an orientation session. Volunteers under 18 years old must be accompanied to the orientation by a parent or guardian. At that time, paperwork and requirements for minor volunteers will be completed. Orientations are held periodically throughout the year. Please contact the shelter directly at 940-349-7594 for the next scheduled orientation. Volunteers are always needed and are very welcome!

Can I donate supplies to the shelter?

Yes! These items are always needed at the shelter:

  • Kitty litter (cheap clay variety)
  • Dog & puppy food (both wet & dry*)
  • Cat & kitten food (both wet & dry*)
  • Dog toys & treats
  • Cat toys & treats
  • Pet bedding (washable)
  • Gently used towels & bath mats
  • Cheap dog leashes (rope style)
  • Flea treatments
  • Dawn dishwashing liquid
  • Bleach
  • Old newspapers

*Good quality food is requested as many of the animals arrive malnourished.

Will the new shelter's veterinary clinic serve the public?

No. The shelter clinic is designed to medically serve the shelter animals while they are living in the shelter. The clinic will triage, vaccinate, spay/neuter, diagnose and treat the animals received. Upon adoption, the new owners will utilize their own chosen local vets. The clinic’s purpose is to save more injured/ill animals and reduce the price of adoptions to the public.


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